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Have questions about surveys, payments, or your account? We're here to help! Fill out the form below or reach out to us directly.

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support@reactwiz.com

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Monday - Friday: 9AM - 6PM EST

Saturday - Sunday: 10AM - 4PM EST

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FAQ

Find quick answers to common questions

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Contact Reactwiz support team for help with surveys and payments

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Quick answers to help you faster

How do I get paid?

Once you reach the $10 minimum payout, you can request payment via PayPal, bank transfer, or gift cards. Payments are processed within 24-48 hours.

Why aren't I getting surveys?

Make sure your profile is 100% complete. Survey availability varies based on demographics and current research needs. Check back daily for new opportunities.

Can I change my email address?

Yes! Log into your dashboard, go to Account Settings, and update your email. You'll need to verify the new email address before the change is complete.

Is my data secure?

Absolutely. We use bank-level encryption and never sell your personal information. We're fully GDPR and CCPA compliant. Your privacy is our priority.